Source: <https://nextlevelbuilder.io/en/policies/violations?path=%2Fen%2Fpolicies%2Fviolations.md&query=>

Policies & Guidelines

- [Overview](https://nextlevelbuilder.io/en/policies)
- [SHIP Policy](https://nextlevelbuilder.io/en/policies/ship-policy)
- [Contributor Policy](https://nextlevelbuilder.io/en/policies/contributor-policy)
- [Membership Tiers](https://nextlevelbuilder.io/en/policies/membership-tiers)
- [Onboarding Process](https://nextlevelbuilder.io/en/policies/onboarding)
- [Violation Policy](https://nextlevelbuilder.io/en/policies/violations)

[Overview](https://nextlevelbuilder.io/en/policies)[SHIP Policy](https://nextlevelbuilder.io/en/policies/ship-policy)[Contributor Policy](https://nextlevelbuilder.io/en/policies/contributor-policy)[Membership Tiers](https://nextlevelbuilder.io/en/policies/membership-tiers)[Onboarding Process](https://nextlevelbuilder.io/en/policies/onboarding)[Violation Policy](https://nextlevelbuilder.io/en/policies/violations)

[←Back to overview](https://nextlevelbuilder.io/en/policies)

# Violation Policy

## General Principles

NLB follows a "Fair but Firm" policy — fair to all members, but serious about commitments.

"We don't want to remove anyone. We want everyone to SHIP."

## Types of Violations

SHIP violations:

•Minor: 2–3 posts/month

•Moderate: 1 post/month

•Severe: No posts at all

•Critical: No posts for 2 consecutive months

Feedback violations:

•Minor: Miss 1–2 weeks/month

•Severe: No submissions for the whole month or fake submissions (".", "ok", spam)

Code of Conduct violations:

•Spam, off-topic, disrespectful behavior

•Causing conflict, toxic behavior

•Harassment, discrimination

## Automated Enforcement Process

The system automatically tracks SHIP count, feedback submissions, and consolidates every 45 days.

At review time:

•Pass: Sufficient SHIP + Feedback + Discord activity → Membership continues

•Fail: Auto-revoke Discord access, revoke credentials, send notification email, process 100% Refund, add to 45-day waiting list

## Fast Track (Immediate Action)

Some violations are handled immediately without warning:

•Harassing other members → Immediate termination

•Spam, advertising, scam → Terminate + Permanent ban

•Violating laws → Terminate + Report if needed

•Fake identity → Terminate + Permanent ban

•Leaking internal information → Terminate + Legal review

## Refund Policy

100% Refund when:

•Terminated due to commitment violations

•Voluntarily leaving within the first 45 days

•NLB ceases operations

Pro-rata refund: Voluntarily leaving after 45 days (based on remaining time)

No refund: Permanently banned due to serious violations, or membership period has ended

## Right to Appeal

If you believe the decision was unfair:

1\. Reply to the termination email with your appeal reason

2\. Admin reviews within 7 days

3\. If unsatisfied, escalate to Co-founders

4\. Final decision within 14 days

Required: Specific reason for appeal, evidence (if any), proposed resolution