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Violation Policy

General Principles

NLB follows a "Fair but Firm" policy — fair to all members, but serious about commitments.

"We don't want to remove anyone. We want everyone to SHIP."

Types of Violations

SHIP violations:

Minor: 2–3 posts/month
Moderate: 1 post/month
Severe: No posts at all
Critical: No posts for 2 consecutive months

Feedback violations:

Minor: Miss 1–2 weeks/month
Severe: No submissions for the whole month or fake submissions (".", "ok", spam)

Code of Conduct violations:

Spam, off-topic, disrespectful behavior
Causing conflict, toxic behavior
Harassment, discrimination

Automated Enforcement Process

The system automatically tracks SHIP count, feedback submissions, and consolidates every 45 days.

At review time:

Pass: Sufficient SHIP + Feedback + Attendance → Membership continues
Fail: Auto-revoke Discord access, revoke credentials, send notification email, process 100% Refund, add to 45-day waiting list

Fast Track (Immediate Action)

Some violations are handled immediately without warning:

Harassing other members → Immediate termination
Spam, advertising, scam → Terminate + Permanent ban
Violating laws → Terminate + Report if needed
Fake identity → Terminate + Permanent ban
Leaking internal information → Terminate + Legal review

Refund Policy

100% Refund when:

Terminated due to commitment violations
Voluntarily leaving within the first 45 days
NLB ceases operations

Pro-rata refund: Voluntarily leaving after 45 days (based on remaining time)

No refund: Permanently banned due to serious violations, or membership period has ended

Right to Appeal

If you believe the decision was unfair:

1. Reply to the termination email with your appeal reason

2. Admin reviews within 7 days

3. If unsatisfied, escalate to Co-founders

4. Final decision within 14 days

Required: Specific reason for appeal, evidence (if any), proposed resolution